Website Tracking — Install the CRMown Pixel
The CRMown tracking snippet records page views on your website and ties them to known contacts, so you can see which pages a lead visited and trigger follow-up. Web Studio sites include it automatically.
Steps
- Go to Lead Generation → Website → Install Hub and copy your tracking snippet (it contains your workspace id).
- Paste it into your site's <head> on every page (or your tag manager). Pasting it twice is harmless — it only fires once per page.
- Visits appear on Lead Generation → Website, and on a contact's timeline once the visitor is identified.
Good to know
- How visitors become known: links in CRMown emails and texts carry the contact automatically. For your own links, add ?email=their@address or ?c=<contact id> — the pixel remembers it in a first-party cookie for future visits.
- Each page view fires the tracking.page_visited webhook.
- Copy the snippet from Install Hub rather than retyping it — it is generated for your workspace.
- Google Analytics, Hotjar and Microsoft Clarity IDs set on a Web Studio site are separate, third-party analytics; the CRMown pixel works alongside them.