Multi-Location & Territories

Enterprise features let you manage multiple business locations, assign territories to team members, and roll up reporting across locations.

Open in CRMown →

Steps

  1. Go to Enterprise from the sidebar (requires Enterprise suite).
  2. Add locations with addresses and assigned teams.
  3. Define territories by region, zip code, or custom rules.
  4. Assign contacts and deals to territories automatically.

Good to know

  • Territory-based routing assigns new leads to the right team member automatically.
  • Roll-up dashboards show aggregate metrics across all locations.
Example: A franchised home-services chain has 8 locations across the Midwest. New leads are routed by zip code to the nearest location; each franchisee sees only their own deals + revenue, but corporate sees a roll-up dashboard comparing per-location conversion rate, average ticket, and customer LTV. Underperforming locations get flagged for coaching automatically.

Troubleshooting

Can't see other locations' data
Location-based data isolation is by design — each location only sees its own data.
Fix: Switch locations using the location picker in the top nav. Admin users can see all locations.

Plans

Enterprise suite required. Max plan only.

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