# CRMown Capture — Save Contacts from LinkedIn, X, Facebook & Instagram

_Contacts_

The CRMown Capture Chrome extension saves the person whose profile you are looking at as a CRMown contact in one click — name, photo, job title, company, profile link, bio and (on LinkedIn) work history — then enriches them automatically. It only reads the profile on your screen, only when you click.

## Steps
1. Install CRMown Capture and paste your CRMown API key in its settings (one time).
2. Open a profile: LinkedIn (linkedin.com/in/…), X, Facebook (a person or a business Page) or Instagram.
3. Click the CRMown Capture icon. Check the details it read — you can edit name, email, job title and company, and add a note.
4. The profile photo shows as a small thumbnail with "Profile photo will be saved". Click "Don't save" if you don't want it.
5. Click Save to CRMown (or Save & open). The contact is created — or, if they already exist, only empty fields are filled — and enrichment starts in the background.

## Tips
- Photos are copied into your own CRMown storage, because LinkedIn and Meta photo links expire after a while. Re-capturing never replaces a photo someone already set.
- LinkedIn work history and education are read from the profile page. The extension briefly scrolls the page to load them, then puts it back.
- A Facebook business Page is saved as a company contact with its listed phone, email and website.
- Instagram captures the display name, photo, bio and the link in bio. Instagram rarely shows job titles, so enrichment has less to go on.
- Reddit threads are saved to Social Listening instead of becoming contacts.

## Example
A recruiter opens a candidate's LinkedIn profile, clicks CRMown Capture, sees name, title, company, photo and "Work history — 4 roles · 1 school", and saves. Thirty seconds later the contact in CRMown has the photo and a work email found by enrichment.

## Troubleshooting
- **"No API key set" in the extension** — The extension has no CRMown API key yet — this also happens after reinstalling or loading a new copy, which starts with empty settings. Fix: Click Open settings in the extension and paste your API key.
- **"No work history — the Experience section was not on the page"** — LinkedIn had not loaded the Experience section yet, or LinkedIn hides Experience from you for this person (common for 2nd/3rd-degree connections). Fix: Scroll down to the Experience section on the profile, then open CRMown Capture again.
- **No photo thumbnail appears** — The person has no profile photo, or the site did not show it on the page. Fix: Nothing to fix — the contact is saved without a photo. You can upload one on the contact later.
- **Facebook or Instagram capture came back empty** — The page is not a profile (e.g. a feed, a group, a post) or was still loading. Fix: Open the person's or Page's main profile, wait for it to load, then click the extension again.