# Chat Bubble Avatars, Daily Rotation, Knowledge Base & Install

_Website Chat Widget_

Put a person photo on the chat launcher, rotate it by day, bulk-manage the knowledge base, and auto-install the widget on a CRMown site.

## Steps
1. Person photo on the bubble: open your chat widget > Settings > Chat Bubble Avatar. Upload a headshot, or click "Generate with AI" for a photorealistic support-agent portrait. The launcher bubble and chat header then show that circular photo instead of the default icon. Use Remove to revert.
2. A different avatar each day: in the same section turn on "Use a different avatar each day of the week" to get seven slots (Sun-Sat). Set each by upload or AI generate; any day you leave blank falls back to the default avatar.
3. Bulk knowledge base: on the Knowledge Base tab use "Bulk import / edit" to paste or upload CSV (question, answer, category), choosing Append (skips duplicate questions) or Replace all. "Edit all as text" loads the whole knowledge base so you can edit and reorder everything at once.
4. AI Helper: the AI Helper button auto-builds a categorized Q&A knowledge base from your sites, forms, and blog posts. "Pull from folder" turns PDFs and DOCX in a Documents folder into Q&A.
5. Install on your site (no code): use "Install on Site" and pick a CRMown site to auto-install the widget on every published page. Republish the site if you do not see it live. For external sites, the Embed tab gives a copy-paste snippet.
6. Email capture: when "Ask for email" is on, visitors must enter a valid name@domain.tld address before the chat starts, so junk like "bindu" is no longer captured as a contact.