CRMown Docs
Docs › Web Studio

QR Codes — Trackable Dynamic Links

Web Studio > QR Codes generates CRMown-branded, trackable QR codes. Every code is saved with a creator and a permanent short link (crmown.io/api/qr/{shortId}) — the printed/downloaded code encodes that short link, never the raw target, so every scan is logged. Scans show total count, device split (mobile/desktop/tablet), and top countries over your selected date-range window. The target URL is editable after the code is generated (dynamic QR) — repoint a printed code to a new page without reprinting it.

Open in CRMown →

Steps

  1. Go to Web Studio > QR Codes tab.
  2. Enter a Label (optional, for your own reference) and the target URL, then click Generate — this saves the QR code and creates its short link.
  3. The list shows each code's scan count, creator, and creation date. Click Edit to change the target URL at any time (the short link and printed code stay the same — the redirect just points somewhere new).
  4. Click Download to get a PNG of the trackable short-link QR (print this, not a raw-URL code from elsewhere, or scans won't be tracked).
  5. Expand a code's analytics row to see scans over the current date-range window (Today / 7 / 30 / 90 days / 1 Year — same selector as the rest of Web Studio), device breakdown, and top scan countries.

Good to know

  • Because the target is editable, print a QR code once (business card, flyer, storefront sign) and repoint it as often as needed — the physical code never has to change.
  • The scan counter and analytics only track scans of the CRMown short link. If you download a plain (non-CRMown) QR of the raw URL some other way, those scans are invisible to CRMown.
  • Analytics respect the same date-range selector as the rest of the Web Studio tab (Today/7/30/90 Days/1 Year) — switch the range at the top of the page to widen or narrow the per-code scan window.
Example: A retailer prints a QR code on in-store signage pointing at this month's promo landing page. Scans show most traffic is mobile between 11am-2pm. Next month they edit the same QR's target to point at the new promo page — the sign on the wall doesn't need to be reprinted, and the scan history keeps accumulating on the same code.

Troubleshooting

Scan count stays at 0 even though the code has been scanned
The printed/shared code was generated from the raw target URL (e.g. copy-pasted into an external QR generator) instead of downloaded from the QR Codes tab.
Fix: Always use the Download button on the saved QR code — it encodes the CRMown short link (/api/qr/{shortId}), which is what records the scan.

Plans

Included with the Web Studio suite.

Related

  • Building Landing Pages & Forms — common QR targets
  • Sites — Multi-Page Websites with AI — another common QR target
  • Analytics — org-wide reporting

View as Markdown